Whether Or Not To Buy From Jennifer Convertibles

When you have been in the furniture business since 1975, you definitely make a name for yourself. There is such a company with stores across the nation. Their specialty is leather sofas, love seats, and all of the furniture that goes with those items in your living room. The company is called Jennifer Convertibles.

They are found in abundance on the east coast of the United States. But you can find them along the west coast, as well, and some dotted in between. They sell leather sofas and love seats, as well as the furniture that generally completes a living room setting.

There is some debate over the quality of the furniture. Some say it is good quality and worth paying for. Others say it wears out or breaks too quickly. Either way, the customer service provided by the company has been less than stellar. When customers call about their broken furniture, they are met with a call center that does not get good ratings. Customers complain about being hung up on, made to wait extremely long amounts of time, or just not finding a good answer to their problem.

You can visit the website of the Better Business Bureau to check out any company with which you are considering doing business. If you look up this company, you see that they have received many F\’s over the years. In 2004 the company went to court and lost. They were ordered to amend their sales practices and made to pay restitution to many of their disgruntled customers.

But from 2006 to 2009 there did not seem to be much of a change. The company had an F by the BBB every one of those years. And customers continue to complain about their practices.

So when it comes time to buy some new furniture for your home, you could consider Jennifer Convertibles. They have been selling leather furniture for years. But it might be wise to take a look at their track record. And maybe you should shop somewhere else.

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Whether Or Not To Buy From Jennifer Convertibles

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