PC Support

As a small business, acquiring the help of a PC support group could reap huge benefits and help to maximise the potential of your venture.Technical issues and problems can often hold back both businesses and individuals from progressing with their projected goals and ambitions.

Wi-Fi \’piggybacking\’ has been around since the dawn of wireless computing, with people obtaining free Web access by using networks which have been left unsecure because the owner has not set a password. Over half (58 per cent) of the 300 respondents we surveyed around the UK admitted to the practice. What\’s more, almost one in three people believe there\’s nothing wrong with it – despite the fact that dishonestly using an electronics communications service with the intent to avoid paying is an offence under the Communications Act 2003.

As an assurance, a number of PC support groups will offer you their services on a month-by-month basis – meaning that you won\’t be given the financial insecurity of being pinned down to a 12-month contract. In effect, if you\’re happy with the service that you\’re receiving then you can duly continue to employ that service and end it whenever you wish.

There is also a lack of Wi-Fi security training for business users.Some 84 per cent of business users access Wi-Fi networks outside the office, yet only 11 per cent are given any specific guidance as to protecting sensitive information when using a public Wi-Fi network.

Many business users don\’t think twice about logging onto free Wi-Fi in caf\’s or using their hotel\’s wireless network when travelling, but the truth is, although convenient, open wireless networks also carry some risk. More people are working remotely and using wireless technology than ever before. The education of risk tends to lack behind the technology.

Services – amongst many others – are likely to include; the detection and removal of viruses – as well as tips on keeping your system safe, data recovery and subsequent back-up procedures, the installation of recommended hardware and help in the setup of a broadband connection.

Try and find current customers and ask them about their experiences with the support group in question. Just remember, don\’t be complacent. Even the biggest players on the net can be brought down by technology!

Ian Spence is a freelance writer, online marketer and SEO consultant. Ian writes for many online publications, as well as developing content and articles for a variety of well-established websites. His latest project is writing informative articles on the subject of IT Support.

PC Support

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